Privacy policy

Effective Date: [09/10/2025]

At Wigsnice, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make purchases, or interact with our services. By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Identification Information: Your name, billing and shipping address, phone number, and email address (wigsniceshop@gmail.com) when you place an order or contact us.

  • Payment Information: Payment details necessary to process your purchase. (Please note, we do not store full credit card numbers; transactions are processed securely through trusted third-party payment providers.)

  • Order Information: Records of products purchased, order history, and delivery details.

  • Technical Information: Your IP address, browser type, device type, operating system, and browsing behavior through cookies or similar technologies.

  • Communication Information: Emails, inquiries, feedback, and any correspondence with our customer service team.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders.

  • To provide customer support and respond to inquiries.

  • To send order confirmations, shipping updates, and relevant notifications.

  • To improve our website functionality, customer experience, and product offerings.

  • To personalize your shopping experience by displaying relevant products and promotions.

  • To comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information. Your data may only be shared in the following circumstances:

  • Service Providers: Trusted third parties that perform services such as payment processing, shipping, or website hosting.

  • Legal Compliance: If required by law, regulation, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business assets.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart details.

  • Analyze website traffic and improve performance.

  • Provide relevant product suggestions and marketing.

You can control or disable cookies through your browser settings, but some site features may not function properly if cookies are disabled.

5. Data Security

We take strong measures to protect your personal information:

  • Use of SSL (Secure Socket Layer) encryption to secure data transmission.

  • Limiting access to personal data to authorized personnel only.

  • Regular monitoring of our systems to prevent unauthorized access or breaches.

6. Your Rights

As a customer, you have the following rights regarding your data:

  • The right to access the personal information we hold about you.

  • The right to request corrections if your information is inaccurate or incomplete.

  • The right to request deletion of your personal data (subject to legal or contractual obligations).

  • The right to opt out of marketing emails at any time by clicking the "unsubscribe" link or contacting us directly.

7. Children’s Privacy

  • Our website is not directed at children under 13 years of age. We do not knowingly collect information from children. If we become aware that we have collected data from a child under 13, we will promptly delete it.
  • Children under the age of 13 are not permitted to register or purchase on this website (as protected by COPPA).
  • Users aged 13–17 must obtain consent from their parent or legal guardian before placing an order.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: wigsniceshop@gmail.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

We aim to respond to all inquiries within 1–2 business days.